Prompts and instructions

There's a lot of talk about "prompt engineering," as if there are magic words. There aren't. There's clear writing, aimed at the right level.

Two different things

PromptInstructions
What it isToday's requestThe standing job description and rules
LifespanThis taskUntil you change them
Example"Draft a reply to Jim's email about the delay.""Always draft. Never send without my yes. Sign as the owner."
ISO parallelA work orderProcedures and work instructions

A manager doesn't re-explain company policy every time they hand someone a task. They hand over the task. The policy is already known. Bots work best the same way.

Writing a good prompt

A good prompt is a good request. It says:

  1. What you want. "A one-page summary."
  2. Who it's for. "For the plant manager, who hasn't seen this project."
  3. What to use. "From the attached test report."
  4. What done looks like. "Three bullets of findings, one recommendation."

That's it. You don't need to say "you are a world-class expert." You need to say what you need.

Writing good instructions

Instructions are harder, because they have to hold up across hundreds of tasks. Good ones are:

  • Short at the top. Who the bot is, its one job, and what it never does.
  • Specific where it counts. "Prices come from the price list file, never from memory."
  • Clear about limits. An anti-job list: "I don't send email. I don't change the schedule." See Say what it isn't.
  • Split into skills. Detail for each task goes in its own skill file, loaded when needed. See Work instructions are skills.

Common mistakes

  • Rules in the prompt. You type "and don't forget to cc Sarah" every day. That belongs in instructions.
  • Instructions that fight. "Be brief" in one place, "be thorough" in another. The bot will pick one, and you won't know which.
  • Vague words. "Professional." "Soon." "Important." Say what you mean.
  • One giant document. In our review of 90 marketplace templates, nearly all kept core memory short and moved detail into skills (good-practice.md).

A real example

Our AN Creation project manager bot doesn't get told each morning how to save a record. A skill handles that, step by step. The owner's prompt can be as short as "log today's tooling call." The instructions do the rest.

What this means for you

  • If you type it twice, it belongs in instructions.
  • If it changes every time, it belongs in the prompt.
  • Read your instructions as if you were a new hire. Would you know what to do?

The magic isn't in the words. It's in knowing which words go where.