The 80 percent line

Joseph Juran called it the "vital few and the useful many." A relatively small number of causes produce most of the effect. People shorten it to the 80/20 rule.

The numbers are a rule of thumb, not a law. Sometimes it's 70/30. Sometimes 90/10. The idea holds: rank first, then work the top.

The Pareto chart

ASQ counts the Pareto chart among the seven basic quality tools. It's a bar chart with the tallest bar on the left. You add a line showing the running total as a percentage. Where that line crosses 80%, you've found your vital few.

Using it on risk

Here's how our own risk tables do it:

  1. Score every failure mode (see FMEA for bots).
  2. Add up all the scores. That's the total risk.
  3. Sort from highest to lowest and add from the top.
  4. The row that carries the running total past 80% is the last one you work. Everything after it is logged as "below threshold."

The count on either side is whatever the scores produce. Don't aim for a fifth of the rows.

Severity comes first. A failure where someone could be hurt, or a law broken, gets an action whatever its score. It is never left below the line.

Below threshold isn't a sign-off. Those rows are logged, not accepted. If there's an obvious fix that costs nothing, do it. Spending more on a small item while a bigger one is open is not.

An example

FailureScoreRunning total% of total
Made-up figure in report14014041%
Wrong recipient list9623669%
Stale price used6029687% ← line
Typo in subject2432094%
Late by an hour20340100%

Work the top three. Log the bottom two.

Why this helps a bot

Bots can produce long lists. A list of forty risks, all treated equally, wastes everyone's time and buries the two that matter. The 80 percent line gives the bot a stopping rule. Rank, add, draw the line, and spend the effort above it.

Where it differs from the standard method

This is our practice, not the AIAG-VDA handbook. The handbook uses an action-priority table and says an RPN threshold isn't the recommended way to decide on actions. For formal automotive work, follow the method your customer requires. The 80 percent line is a practical way to focus a design review, with severity always handled first.

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